Start with a conversation

Let’s understand
what happened.

You do not need to have every detail ready. Share a brief summary so we can understand your situation and the payment channels involved.

Email Us

support@chaintraceaid.com

Best for initial enquiries and case-review correspondence.

Schedule a Call

Calls available by appointment.

Submit a review request and our team can arrange a call when appropriate.

Support Hours

24/7 Availability

New submissions and case communications are reviewed around the clock.

Name Email Phone (optional) Country Type of scam / loss Approximate amount & currency (optional) Payment method Platform / company / website (optional) Approximate date / period (optional) Brief description

ChainTraceAid will never ask you to provide wallet seed phrases, private keys, banking passwords or exchange passwords.

Use a general summary. Do not include account numbers, identity documents, wallet addresses or transaction records at this stage. Fields marked * are required.

Our office

ChainTraceAid
300 Cadman Plaza West, 12th Floor
Brooklyn, NY 11201
United States

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Let’s understandwhat happened.

Email Us

Schedule a Call

Support Hours

Our office

Let’s understand
what happened.